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Cancellation Policy Hanoi Capital Hanoi
Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. All children under 5 years stay free of charge when using existing bedding. All children under 2 years are charged USD 5.00 per night and person for cots. All older children or adults are charged USD 10.00 per night and person for extra beds. Maximum capacity of extra beds in a room is 2. Maximum capacity of babycots in a room is 1. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 10 % VAT is included. 5 % service charge per room per night is included. City/tourist tax is not applicable. Internet: Internet via modem is available in the hotel rooms and is free of charge. Meal Plan: Breakfast is included in the room rate. Parking: Private parking is possible at a location nearby (reservation is needed) and costs USD 2.00 per day. Pets: Pets are allowed. No extra charges. The hotel reserves the right to pre-authorise credit cards prior to arrival.

 

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