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Cancellation Policy Hanoi Ruby Hotel Hanoi
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. All children under 5 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults stay free of charge for extra beds. Maximum capacity of extra beds in a room is 2. Maximum capacity of babycots in a room is 3. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 10.00 % VAT is included. 5.00 % service charge per room per night is included. There is no city/tourist tax. Internet: Wireless internet is available in the hotel rooms and is free of charge. Meal Plan: Buffet breakfast is included in the room rate. Parking: Free public parking is possible at a location nearby (reservation is needed). Pets: Pets are allowed. No extra charges. The hotel reserves the right to pre-authorise credit cards prior to arrival.

 

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